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Chance, opportunity and prosperity favor the connected. Through our events, programs and resources, the Chamber is providing value to our members as a connector to ideas, people and business.

 

 

Quality 101: The Building Blocks of Organizational Change

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Name: Quality 101: The Building Blocks of Organizational Change
Date: April 23, 2013 - May 7, 2013
Event Description:
Attend one, two or all three sessions!

This 3-part course introduces participants to the fundamental concepts and methods necessary to implement a quality improvement project.  Learn the philosophy of the quality movement and practical approaches to make things better.  Quality 101 will be a hands-on interactive set of workshops where you will learn a set of proven quality methods.

Facilitator Tim Hallock has over 30 years of experience teraching and applying quality concpets in a clear, fun and straightforward fashion.  Come and learn how to apply PDSA to craste and test change and test change to better met your customers' needs.

Session 1: Quality "Uncomplexified" - April 23, 2013
Why Change?
Road Map for Improvement - Who? How? When?
Facility Change in Your Organization: Tools
Putting it All Together: Case Studies and Scenarios

Session 2:  It's All About the Data
Understanding Variation
Common Tools to Display Data
Using Data to Analyze Your World

Session 3:  Creative Change
Customers as the Top Priority
Taking Your Change Ideas on a Test Drive
Project Management Tols to Keep You on Track
70 Essential Change Concepts
Location:
MetaStar Building, 2909 Landmark Place, Madison, WI, 53713
Date/Time Information:
Tuesdays from 8:30 a.m. to 12:00 p.m.
April 23, April 30, and May 7, 2013
Contact Information:
Wisconsin Center for Performance Excellence
Fees/Admission:
$50 each session for WCPE members / $75 each session for non-members
$140 for all three for WCPE members / $215 for all three for non-members
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