At the end of the day, what matters most to your company's bottom line is whether or not every member of your team contributed to your company's success. Whether this contribution comes in the form of exceeding customer expectations, meeting a challenging performance goal, or solving quality or productivity problems, sustaining your company's performance and profitability requires that your employees do the right things.

This program presents a model for managing employee performance and provides you specific tools you can use for setting performance goals, maintaining communication, managing performance, conducting the performance review, and developing performance improvement plans.

Attend this session to learn:
- The foundations of performance management.
- The importance of developing SMART performance goals.
- How to develop a performance coaching relationship with each employee.
- Strategies for getting your employees to take charge of their own performance.
- Tips for diagnosing the root causes of performance problems.
- How to conduct an effective and powerful performance review.