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Chamber Events Calendar
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Chance, opportunity and prosperity favor the connected. Through our events, programs and resources, the Chamber is providing value to our members as a connector to ideas, people and business.
SMALL BIZ: Balancing Human Connection with Automation – What Your Customers Want with Zendesk’s Sam Boonin
Name:
SMALL BIZ: Balancing Human Connection with Automation – What Your Customers Want with Zendesk’s Sam Boonin
Date:
June 27, 2017
Time:
12:00 PM - 1:00 PM CDT
Event Description:
In this day and age, customers expect the speed and efficiency of automated service, yet still crave the warmth of human connection. So how do you, as a business owner, appeal to these consumer demands? Sam Boonin, VP of Product Strategy at Zendesk, shares omni channel strategies that will help you build better relationships with your customers. Learn how to use social media, chat, text, and embedded support to further your business dream.